At Rose Anvil, we pride ourselves in providing top quality, handmade products. If you are unhappy with one of our products, please email us immediately at firstname.lastname@example.org so we can quickly resolve your concerns. If you purchased our product through a third-party retailer, please contact them first. In the unfortunate event that you need to return your product, you must contact us within 7 days of receiving the product. Upon inspecting the returned product, if it is unused and in re-sellable condition at retail price, we will give you a full refund* minus shipping. If it is not in re-sellable condition at retail price, we can offer you a partial refund, or if you are dissatisfied with the refund offered, we can ship it back to you. All belts and sale/discounted items are final.
*Our camera harnesses are sized and made to order, so in addition to the return policy above, there will be a 15% restocking fee on all harness returns.
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--If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.