At Rose Anvil, we pride ourselves in providing top quality, handmade products. If you are unhappy with one of our products, please email us immediately at firstname.lastname@example.org so we can quickly resolve your concerns. If you purchased our product through a third-party retailer, please contact them first. In the unfortunate event that you need to return your product, you must contact us within 7 days of receiving it.
If the product is unused and in re-sellable condition, we can offer an exchange or give you a full refund minus shipping costs.
Upon receiving your returned product, if it has been used or is not in re-sellable condition at retail price, we will offer you a partial refund. If you are dissatisfied with the refund offered, we can ship it back to you.
All belts, heirloom rings, discounted/sale items, limited edition and custom made products are final and cannot be returned.
*Our camera harnesses are sized and made to order, so in addition to the return policy above, there will be a 15% restocking fee on all harness returns.
- - -
--If you are shipping an item over $50, we recommend using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.