Return Policy
At Rose Anvil, we pride ourselves in providing top quality, handmade products. If you are unhappy with one of our products, please use our Return Portal to start a return. If you purchased our product through a third-party retailer, please contact them first. In the unfortunate event that you need to return your product, you must contact us within 7 days of receiving it.
If the product is unused and in re-sellable condition, we can offer an exchange or give you a full refund minus shipping costs.Â
Upon receiving your returned product it will be assessed for damages. If it has been used or is not in re-sellable condition at retail price, we will offer you a partial refund. If you are dissatisfied with the refund offered, we can ship it back to you.Â
All belts, heirloom rings, discounted/sale items, limited edition and custom made products are final and cannot be returned.
*Our camera harnesses are sized and made to order, so in addition to the return policy above, there will be a 15% restocking fee on all harness returns.
*If returns coverage was purchased at time of checkout then return shipping will be covered. Otherwise customer will be responsible for the cost of return shipping.
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--For International: If you are shipping an item over $50, we recommend using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.