Solid Brass Snap Shackle

At Rose Anvil, we pride ourselves in providing top quality, handmade products. If you are unhappy with one of our products, please use our Return Portal to start a return. If you purchased our product through a third-party retailer, please contact them first. In the unfortunate event that you need to return your product, you must contact us within 7 days of receiving it.

If the product is unused and in re-sellable condition, we can offer an exchange or give you a full refund minus shipping costs. 

Upon receiving your returned product it will be assessed for damages. If it has been used or is not in re-sellable condition at retail price, we will offer you a partial refund. If you are dissatisfied with the refund offered, we can ship it back to you. 

All belts, heirloom rings, discounted/sale items, limited edition and custom made products are final and cannot be returned.

*Our camera harnesses are sized and made to order, so in addition to the return policy above, there will be a 15% restocking fee on all harness returns.

*If returns coverage was purchased at time of checkout then return shipping will be covered. Otherwise customer will be responsible for the cost of return shipping.

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--For International: If you are shipping an item over $50, we recommend using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

Please use the Chatbox in the bottom right corner of the page or click the link here to reach out to customer support. Please allow 3-5 business days for us to get back to you as we are a small team. Thank you!